TRA conducted a research study to develop a practical toolbox for transit agencies to prevent or mitigate assaults against transit operators. The study focused on the development and documentation, on behalf of transit agencies, of a useful, hands on, directly deployable “capability” to prevent or mitigate assaults.
The project team used existing literature such as workplace violence doctrine, policy, and procedures to develop a customizable, scalable, issue specific risk analysis instrument at both the individual and system-wide level to provide transit administrators and operators with a structured and viable risk management capability, to perform both “what if” and “trade off” decision-making in operator safety.
